Cancellation / Registration Change Policy
If you need to make a change to your registration, your options are outlined below.
We do allow substitutions up until one week prior to the conference when notified in writing. If that doesn’t work for you, you may be eligible for some other options. Should you have to cancel your registration, we are one of the only conferences happy to provide you with a credit towards a future Mirren conference, workshop or webinar (less 10% processing fee). This is valid for twelve months from your registration date. Note that no credits are issued after you, or a team member, has attended any of the conference sessions.
While your team may be working remotely, the logins are available to anyone based out of your office location. Logins can be shared amongst multiple people, but can only be used per the Registration Package you purchased (1, 3 or 6). If your agency attempts more logins than you purchased in your registration, your access to the conference may be revoked. If you would like to have more than six logins at a time, you’ll need to purchase an additional Standard or Inner Circle Pass. If you have multiple offices, purchase a conference registration for each office. Logins are not available to be shared amongst other agencies, including holding company sister agencies. If you work for the holding company itself, you will require a separate registration for your holding company team. If you have any questions about the logins you are purchasing please send us an email.
Please note: we do not provide refunds – even in the rare situation that any of the conference days may need to be postponed or rescheduled due to events beyond our control, such as a weather issue, travel transportation outages, or public health crisis (including COVID-19). Should we be forced to postpone or reschedule any of the days, a new date will be selected immediately upon resolution of the cause and based upon the most immediate availability of our venue and suppliers. Availability requirements may also dictate a shift in the speaking roster. Because we commit expenses for each attendee well in advance of the conference, we must strictly adhere to this policy.
Any requests should be made in writing. Please send us an email and include the date you registered and the details of your request for a registration change, substitution, cancellation for a credit. We respond to all requests within 1 – 2 business days, if not sooner.
Note that your registration information may be provided to a small group of our conference partners / sponsors. If you would like to opt-out of this, please send us an email
By virtue of being selected to speak at our conference, our speakers play a leading role in their company’s activities. As a result, we occasionally lose a speaker or two as they get pulled into a last-minute new business opportunity. Although this is rare, we do secure another speaker of the same caliber to replace them. If a speaker cancellation should happen with little or no notice, however, we may not be able to replace them. Also, note that in an effort to coordinate so many challenging schedules, we may occasionally need to change the day and/or time of the sessions within our agenda.
Discount codes can only be applied at the time of registration and cannot be used retroactively on already purchased registrations. Discount codes are not stackable (IE only one can be used per registration).
Note that by registering for this event, we may occasionally provide you with email updates on other topics that are similar and relevant in nature.
For the period through (12) twelve months following this conference, your agency agrees not to directly or indirectly play any role in the recruiting or solicitation of any Mirren employee or contractor to terminate their existing employment or contract relationship with Mirren.
July 14, 2020